• -Sales strategy for entire plant and sales team. • Implement and ensure that people understand company processes. • Sales admin leg (pricing, credit notes, returns, damages) • Support and set sales targets. (financial deliverables) • Ensure product costing is in line. • Business financial understanding • Project management • Customer retention and customer care management. • Office system information reporting. • Client agreement and account management. • Understanding the client’s structure and requirements. INTERACTIONS AND SUPPORT: • Senior management team • Sales team • Customers • Accounts Department • Finance Department • QA • Production department. Business Process • sales forecasting monitor open sales order, missed sales • Sales revenue growth (new customers & markets) according to business targets. • Aligning the client with our business processes and flow and vice versa • Mapping out a specialised plan to have a successful business relationship with each individual client. • Partner with procurement for any special arrangements. • Educate relevant department with of special arrangements